After deciding law school wasn’t the path for me after undergrad, I knew I wanted a career in a collaborative environment doing important work. As a Quality Manager, I have the flexibility to define a meaningful career path – I collaborate with coworkers across multiple roles to release high quality products that our health systems need to care for their patients. I get to combine my attention to detail, communication skills, and inquisitive nature to advocate for our end users through the software development lifecycle.

I've always been fascinated by how things work. As a Quality Manager, I get to tinker with the configuration and data in the system to find places where the software doesn't work as expected. Over the last several years, my work on automated testing has allowed me to increase the efficiency of our testing while continuing to learn. Nearly every day, I learn something new about Epic's software or how computer programming works under the hood.

When it comes to helping our customers and software be the best they can be, no two days are the same. Whether it's testing a new screen, making sure that folks can find information on the cool stuff that we’re doing, or jumping in to help a customer when the going gets tough, I’m constantly learning new skills and fine-tuning existing ones. It’s a bone-deep caring: if we can help our customers, they can help patients.

Working on usability research lets me combine my love for the scientific mindset with an interest in learning about the personal routines and struggles of health care professionals. Every project is an opportunity to make a user’s workday more joy-filled and efficient. Helping coworkers use usability tools to solve complex and novel design problems is also immensely rewarding.