What We Do

We make and support software for every aspect of healthcare that affects the patient. Any encounter the patient has with an Epic customer (a clinic or a hospital) pulls from, and is recorded in, one central database of information. Patients cared for using Epic can access key pieces of their medical information, converse securely (and quickly) with their doctor, and schedule appointments from anywhere, at any time. Physicians and nurses can automatically be alerted to key information that helps them give patients the best care possible. And the organizations these patients depend on can more efficiently and fairly track their finances. In an industry that accounts for over 16% of the U.S. economy, enhancing patient access and provider productivity are essential pieces in managing ever-growing healthcare costs.

Imagine this: you're from Dallas, but you're on vacation in Seattle. Shortly after trying some of the free samples at the fish market, you come down with something nasty and end up in the Emergency Room. You can't remember the names of the medications you're taking at home, but you mention to the doctor that you're normally seen at Black Springs Clinic in the Dallas area. The doctor in the ER is able to access your chart from the clinic without the need to place a call or retrieve a fax. Your ER doctor sees not only the specific medications and doses you were last prescribed at home, but also that you're allergic to Iodine, preventing a potentially severe reaction during your care.

You get back on your feet after a few hours in the ER and are given a couple medications and a recommendation to see your doctor at home once you're back from vacation. While still in Seattle, you pull out your laptop and are able to send a secure message to your physician in Dallas, letting him know briefly what happened. You also sign up for a follow-up appointment for when you return. When you arrive, your doctor has access to your clinic chart, as well as the information documented during your visit to the ER in Seattle.

That's just one example of the kinds of state-of-the-art scenarios your work at Epic makes possible every day - a healthcare experience with minimal stress, maximum efficiency, and one where the patient feels cared for and remembered from visit to visit.