Technical Services / Customer Consultant

Company Overview

Epic is a national leader in software development for healthcare systems. We create and implement a wide range of integrated software for many of the largest healthcare organizations in the country. Our software improves patient care and reduces costs. Over the last 15 years we have seen steady growth, and currently, organizations using our software care for about 86 million people across the United States. That means that 1 in 4 people in the U.S. are directly affected by the work we do.

Beyond all of that Epic is an exciting, innovative place to work.

Position Summary

In Technical Services, you'll leverage your problem-solving skills and technical interest, combined with our comprehensive training program, to help support our nationwide clients. You'll become an expert in our applications and work closely with our customers' most technical staff to help ensure their organizations' continued success.

Beyond your work with our customers, you will have the opportunity to participate in many aspects of the software field, including troubleshooting, development, analysis, training, quality assurance, project management and installation. Technical Services is a dynamic role, requiring quick thinking, motivation, and a willingness to learn.

Because we train internally, no prior technical experience is necessary.

Requirements

• Bachelor's degree (any major)
  
• Top-notch academics
  
• Strong analytical and reasoning skills
  
• Eligible to work in the U.S. without sponsorship
  
• Willing to relocate to Madison, WI (relocation expenses are covered)

Have you considered...

• Software Education / Technical Trainer / Programming Teacher

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