Technical Services
Problem-Solver
Company Overview
Epic is a national leader in software development for healthcare systems. We create and implement a wide range of integrated software for many of the largest healthcare organizations in the country. Our software improves patient care and reduces costs. Over the last 15 years we have seen steady growth, and currently, organizations using our software care for about 140 million people across the United States. That means that 1 in 3 people in the U.S. are directly affected by the work we do.
Beyond all of that Epic is an exciting, innovative place to work.
Position Summary
Problem-solving with a purpose.
As a member of Epic's Technical Services team, you will directly impact the way 40% of Americans receive healthcare - in fact, it's likely your work will affect the life of someone close to you. You'll become a trusted advisor to Epic's customers, and collaborate with bright and innovative colleagues to deliver top-notch technical guidance.
You'll build strong and lasting relationships with your customers while ensuring they realize their full potential using our software. You will gain an understanding of your customers' history, challenges and goals, and work closely with their IT staff to resolve complex issues and achieve successful outcomes. You'll apply your creativity and problem-solving skills to discover and design unique solutions for a broad array of issues, from configurations improving efficiency and patient safety to optimizations and software upgrades.
Technical Services is dynamic and fast-paced, and requires quick-thinking, motivation and a willingness to learn. You'll enjoy opportunities to take ownership of meaningful projects and make a difference at some of the nation's most respected healthcare providers.
More than just important work.
Epic is located in Madison, Wisconsin, a city regularly ranked as one of America's best places to live. You'll earn competitive wages and receive benefits befitting a leading software company (401k match, great health insurance, life insurance, performance bonuses and stock appreciation rights). Epic's environment is one of continuous learning; you'll have access to opportunities to expand your skill set and share your knowledge with others.
Requirements
- Bachelor's degree in engineering, math, statistics, physics, MIS, or other hard science
- Top-notch academics
- Strong analytical and reasoning skills
- Eligible to work in the U.S. without sponsorship
- Programming experience
- Willing to relocate to Madison, WI (relocation expenses are covered)
