Daniel.
The ability to learn and synthesize new information is really the #1 job requirement here, and the healthcare industry is so vast that you never run out of new things to learn about.
Why did you choose to join Epic?
I was intrigued by the job description for Technical Services. It mentioned something along the lines of "do you like puzzles, do you like riddles, do you want to make an impact?" During my interview I learned more about the different roles and came back to interview for Implementation. My recruiter had the idea to place me in EDI as a mixture of both.
What do you like about working at Epic? What is life like at Epic?
I've always been curious about how things really work. At Epic I investigate and explore how the system and code operates from a technical perspective, and also analyze healthcare organization workflows. It's challenging and rewarding to design an interface that makes the action a person is executing on a computer trigger operations in a completely disparate system.
Working at Epic has been a continuation of constant learning. The ability to learn and synthesize new information is the really the #1 job requirement here, and the healthcare industry is so vast that you never run out of new things to learn about.
How have you made an impact?
I worked with a children's hospital to help them integrate our inpatient clinical and pharmacy system with their lab, registration, and billing systems. I created interfaces to integrate systems used to support surgeons and anesthesiologists that operate in one of the most prestigious surgery centers in the country.
I learned how to design, code, test, implement and support interfaces. I am the safety net for 298 interfaces at customer sites. If these ever break, I fix them.
What are you passionate about?
I'm passionate about efficiency... or rather... I can't stand inefficiency. The costs of the healthcare industry are growing at a pace that will bankrupt the country in 40 years or less. Automating processes within healthcare organizations and implementing interfaces between systems is one way to reduce marginal costs. Because of lab results interfaces, customers' lab staff can get more work done because they don't have to spend time faxing or calling providers to notify them of their results. Also, lab interfaces make a real difference for patient care. With them, patients can get their results in real-time and are able to actively participate in monitoring their health.
What does your typical week look like?
There is no such thing. Any given week could include: regular meetings with customers, planning out projects that require integrating Epic's software with other software, designing new software, fixing problems with existing software, assisting with production issues when customers can't figure out why something is happening in the system.
